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At Europa we recognise the importance of good customer service, whether it be for policy administration or following a claim. We have placed a heavy emphasis on developing our EDI solutions to offer you the most prompt solution for your policy administration, and are able to pass through your customer's vehicle data to the Motor Insurance Database well within the industry guidelines.

We have provided all claims telephone numbers within the relevant product information pages and liaise closely with our insurers to ensure that claims are dealt with promptly and efficiently to ensure that your customers receive the best advice and service at what is always a difficult and inconvenient time.

A courtesy car is offered in most instances for our private car customers provided that claims are managed by one of our own approved repairers.

If you have any issue regarding a claim or any customer service issue then please contact us on 01454 410 446 where our professional and friendly staff will be able to advise and redirect you if necessary. Alternatively you can refer to the relevant policy booklet.

Europa Underwriting Ltd is authorised and regulated by the Financial Services Authority.
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Europa Underwriting Ltd provides insurance cover for Great Britain and Northern Ireland only.
Registered office: Europa Underwriting Ltd, Europa House, Midland Way, Thornbury, Bristol, South Gloucestershire, BS35 2JX.
Registered in England and Wales Reg No: 3872760.